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Phone Call Conversions Count Issue

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# 1
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Hi Guys,

 

Issue is in my phone call conversion tracking. The total number of calls made by visitor is 8 but in conversion that is showing only 3 conversion. I had set phone call conversion time 30 sec. , So in my point of view adwords should show 7 conversion. Why this is happening ?. Please see image and let me know.

 

original.jpg

 

1. After 3-4 days they are still showing only 3 conversion. So i think that is not data refresh issue.

2. We have configure to track all conversions. So that is also not an issue.

Please let me other regions why this happening ?

 

Thanks,

Pavan

1 Expert replyverified_user

Re: Phone Call Conversions Count Issue

Rising Star
# 2
Rising Star
Hey Pavan,

If one of these manually dialed calls had stayed on the phone for 60 seconds or longer, they're not be counted as regular conversions in the regular conversions column of your reports, but instead are found in the estimated total conversions columns.
Joshua, Rising Star
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