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Paused image ads still showing on some sites.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Why do we keep seeing our image ads on some sites on a PC, though the images were paused and the ads don not have impressions in AdWords any more? Is it some cache issue?

1 Expert replyverified_user

Re: Paused image ads still showing on some sites.

Top Contributor
# 2
Top Contributor

Hi Anna,

 

Do you have any remarketing ads running across Google Display Network?

 

There is a slight possibility that you haven't deleted the cookies of your browser and the sites which you have browsed in the past, you are seeing them again and again just because of that. That's my point of view here.

 

Please note that as soon as you pause the ads in your account, they are taken care of in the shortest possible time by the AdWords system.

 

I would suggest you to delete cookies from your browser and then try to see those websites again where you were seeing your image ads.

 

Let us know how it goes!

 

Pankaj

Re: Paused image ads still showing on some sites.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Pankaj,

Thanks, that is what we suspected. Just may be confusing for our customers to see the old promotion running, but we cannot clear the cookies for them Smiley Happy

Anna