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No able to link product ad extension.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have linked my merchant account and adwords account to show image ads in google search result with text ads.
But my ads are not showing. The issue I am facing is in campaign setting under Ad extensions following message is showing:
Use this option to show relevant business information with your text ads. You can create and manage your extensions from the Ad extensions tab. Take a tour. 

I have seen in google help and found that there should be check box for linking Ads Extension with your campaign, but in my campaign I am unable to see check boxs. 

Please anyone help.  
 

3 Expert replyverified_user

Re: No able to link product ad extension.

Top Contributor
# 2
Top Contributor

Hi Muas,

 

I did a little digging for a couple resources for you...there are some wizards around here when it comes to this stuff.  I imagine they'll be able to help you out.

 

http://support.google.com/merchants/bin/answer.py?hl=en&answer=188479

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2404200&from=165683&rd=1

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2454022&from=185788&rd=1

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: No able to link product ad extension.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your reply PPCBossman.
But my issue is in Campaign setting.

Google Help center says that your Ad extensions are should be looks like in following image:

http://www.google.com/help/hc/images/adwords_campaign_enableproductextension_en.gif 

 

But in my campaign I am seeing following massage under Ad extensions area:

"Use this option to show relevant business information with your text ads. You can create and manage your extensions from the Ad extensions tab. Take a tour"

 

Can you Please check the issue.

Thanks.


PPCBossman wrote:

Hi Muas,

 

I did a little digging for a couple resources for you...there are some wizards around here when it comes to this stuff.  I imagine they'll be able to help you out.

 

http://support.google.com/merchants/bin/answer.py?hl=en&answer=188479

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2404200&from=165683&rd=1

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2454022&from=185788&rd=1

 

-Tom



PPCBossman wrote:

Hi Muas,

 

I did a little digging for a couple resources for you...there are some wizards around here when it comes to this stuff.  I imagine they'll be able to help you out.

 

http://support.google.com/merchants/bin/answer.py?hl=en&answer=188479

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2404200&from=165683&rd=1

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2454022&from=185788&rd=1

 

-Tom




 

 

Re: No able to link product ad extension.

Top Contributor
# 4
Top Contributor

Hi Muas,

 

Have you set up the campaign yet?  These instructions appear to be for initial set up of a campaign and quite different than what I see on a campaign setting tab. 

 

Once your campaign is set up, you can enable product extensions from the 'Ad Extensions' tab assuming that everything is set up and linked properly with your Merchant Center. 

 

If you've explored this than I'm not so sure I can help any further, this is not my specialty by any means so I would suggest that you hang on and wait for some further confirmation on how exactly to resolve these problems.


Sorry, I cannot provide more assistance here.

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: No able to link product ad extension.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you for your help. I think I should setup it again.

Re: No able to link product ad extension.

Top Contributor
# 6
Top Contributor

Hi Maus,

 

You may have figured this out already, but here goes. You add the product extension at the campaign level. You can then set "auto-targets" at the AdGroup level. You can also add Product Ads at the AdGroup level. In the Auto-Targets, you can apply filters to show only the products you have selected for that ad group.

 

But first, go to your Merchants account and make sure your products have been approved for ads.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: No able to link product ad extension.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
But there is not option of auto-targets, How can I active it?

Re: No able to link product ad extension.

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Is auto-targets available in Australia?
Marked as Best Answer.
Solution
Accepted by topic author Muas
September 2015

Re: No able to link product ad extension.

Top Contributor
# 9
Top Contributor

Muas,

 

It sounds like there is confusion here between the Product Extensions and Location Extenions.

 

You said:

 

"I have linked my merchant account and adwords account to show image ads in google search result with text ads.
But my ads are not showing. The issue I am facing is in campaign setting under Ad extensions following message is showing:
Use this option to show relevant business information with your text ads. You can create and manage your extensions from the Ad extensions tab. Take a tour."

 

To get product extensions to show you must first link your merchant center account to your adwords account.  On the merchant center side you will see a menu item on the left nav for adwords - there you should input your adwords account number into the merchant center.

 

Then on the adwords side you need to locate your AD EXTENISONS tab - if you do not see it look for the down arrow on the tab line in the middle of the page - where you see campaigns/adgroups/keywords etc.  and enable the ad extensions tab to show.

 

Then you want to go into the campaign that you want to work with - go to the ad extenions tab and then from the View dropdown select product extensions.  When you select that it 'should' identify your merchant center feed so you can select it.  You then have the option to set a filter to show certain products from the feed in the extenion and that can be filtered on a number of merchant center feed attributes.

 

Does that help?  Questions welcome.

 



Kim Clink, AdWords Top Contributor | Community Profile | Twitter | Clink Digital Marketing
Did you find any helpful responses or answers to your query? If yes, please mark it as the 'Best Answer.'

Re: No able to link product ad extension.

[ Edited ]
Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Thank you so much Kim! I really appreciate your way of explanation. I have re-setup it and now I can see some impressions under Ad extensions tab.
God bless you for always being there to cheer and to guide.