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Mobile clicks-to-call

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

The dats or numbers shown in mobile click to calls and the actual calls I recieve does not match.what could be the reason.Kindly reply

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Mobile clicks-to-call

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi,
Click to call is counted when the customers click to call your phone number , regardless of whether or not the call is completed.

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Mobile clicks-to-call

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi,
Click to call is counted when the customers click to call your phone number , regardless of whether or not the call is completed.

Re: Mobile clicks-to-call

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

I encountered this problem with Ads placed in mobile applications. Probably kids playing a free mobile game can click by mistake the "call" buton so a filtering of placements should help.