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Missing Mobile Tracking Code

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

The analytics notification area is showing me an error message "Missing Mobile Tracking Code". and the details are: Account accrued a significant number of clicks but a lower-than-expected number of sessions from mobile clients because the page is not tagged with a supported version of the Google Analytics tracking code.

 

I am using Universal Analytics Code to manage the codes. Somebody please explain what could be the problem and how to resolve it?

 

Thanks,

Aakanksha

1 Expert replyverified_user

Re: Missing Mobile Tracking Code

Rising Star
# 2
Rising Star
Hi Aakanksha,

If you grabbed the code provided on the Analytics interface, make sure that your mobile pages are firing the tag. Sometimes depending on the application used (usually CMS like Wordpress) can have code structure that conflict with some user-side implemented scripts.

You should run some mobile tests I guess.

Hope this helps.

Leandro Martinez | Basta1Click