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Linking AdWords / Analytics accounts issue (gone through every step)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've triple-checked everything and can't find a single reason why when I go into my Analytics profile I see (not set) for all of my AdWords information.

 

1) Both accounts share an admin email address.

2) AdWords linking is correctly set up from Analytics >> AdWords Linking

3) I see the link in Profile >> View Settings

 

For whatever reason, the option to link accounts from Google AdWords is greyed out. This is dispute having auto-tagging on and the correct setting enabled for data sharing in my Google Analytics account.

 

Help!

1 Expert replyverified_user

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi,
Have you enabled auto tag on Google Adwords My account->preferences?

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yep, the AdWords account has auto-tagging enabled.

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆
ohh, ok. Then can you see if Google Analytics is installed on the landing page?

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Funny that you bring that up. The client just pushed a site refresh live and we're seeing a Google Tag Assistant error of the code being installed outside of the head tag. Think that could be what is messing up AdWords tracking? I wouldn't think so... but...?

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Participant ✭ ☆ ☆
# 6
Participant ✭ ☆ ☆
No, that won't be a problem. Other thing to check is whether your landing page is redirecting to a another page.

Re: Linking AdWords / Analytics accounts issue (gone through every ste

Top Contributor
# 7
Top Contributor
Hi MKG M,

How long have your accounts been linked? Linking only goes forward, it will not recover data from before the time of linking. Did you have clicks with a gclid before the accounts were linked? That could be what you are seeing.

Pete
petebardo -- Deadhead doing AdWords