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Invalid Clicks

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Since few days, I am getting many invalid clicks which is credited to the account as per my Google Adwords Billing section but while checking in my web server, it seems like we are getting more invalid clicks when compared it with web server.

 

I reported the same to Google, but they said you did not charged for any invalid click activity. What should I do now?

1 Expert replyverified_user

Re: Invalid Clicks

Top Contributor
# 2
Top Contributor

Hi Shreya, what activity is it you're seeing in your server logs that identifies as "invalid clicks" for you?

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Invalid Clicks

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Cobnut,

 

There is a difference in total number of clicks, conversions i have received.

For eg. Adwords showing 100 Conversions whereas we have received only 62
Clicks from adwords is 1000 where as our server log says, we have received 1500 clicks.
Bounce rate for few landing pages are 100%. This means the clicks should be invalid whereas it seems that the credit we received for invalid click less than the actual clicks happened.

 

Thanks, Shreya