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I can't see Convers,data into Adwords anymore. Yesterday was working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello all,

I started a PPC campaign 2 days ago. I performed a test booking and I registered conversions in both Adwords and Google Analytics. Today I cannot see the Conversion data columns anymore (conversions, total value......). I double checked the tracking code and it's fine, performed another test booking and the code is into the thank you page. However, still I cannot see the conversion data columns.

The only change I made yesterday was related to the targeted location, inserting a set of countries I wanted to focus my campaign.

Did this situation happen to any of you? What can be related to? What else should I do to see the conversions in Adwords?

Of course the Source CPC disappeared from Analytics too.

 

Thanks a million for your support!

Best

1 Expert replyverified_user

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi vintage v,

 

It may be that your columns have been reset somehow. When you are looking at your campaigns, click on columns > customise columns, then under conversions you have all your conversion column options where you can add these back in.

 

This should hopefully fix it up but let me know if you continue to have problems.

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Adam,

today everything is back to normal and I didn't perform any changes into the account. Smiley Happy

It should have been a temporary issue I believe.

 

Thanks for your support.

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Just checking in to say that I have exactly the same problem. I added a new conversion and the conversion columns have disappeared. I also do not have the ability to re-add conversions or cost/conversion in the 'Columns' tab. Looking around the forums, a few other people have reported this too. But all have reported that they eventually come back (within 24 hours). Perhaps it's a bug of sorts? I'll check in again in a day and let you know if they come back...

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I don't have access to the conversions here for 24 hours+ either :/

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I am having the same issue. No way to add conversions as a column.

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I think it's kind of bug that might be due to some updates. To me it took 24 hours to get if fixed, without doing anything on my side, apart from being worried.

Let's hope for you guys too.

Regards

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
We are seeing conversion columns again - no conversion data for today though.

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Similar to Robert B. I am now seeing conversion columns again as normal

Re: I can't see Convers,data into Adwords anymore. Yesterday was worki

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

still no conversions here. Got an email from my contact with google.


They are aware of the problem and the engineers are working on it.