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Hi All I had one query regarding mobile tracking and cookie.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All I had one query . I have a client who has mobile website (not app) and desktop website for the same product. When i request the website via mobile it pulls the mobile website page hence the cookie is dropped for the same. Now there is a option which says go to desktop site so if i click on that option will the same cookie and session continued or a new cookie is dropped ? Please help me understand how this mechanism works.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Suyash A
September 2015

Re: Mobile tracking

Community Manager
# 3
Community Manager
Hi Suyash,

If your tracking system is the same in both mobile and desktop versions of website, a change from mobile version to desktop version would only generate a new page view on the same session, and cookies would identify user as same visitor, with mobile page as entry page.

I hope this helps!
Kathleen

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Mobile tracking

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi All I had one query . I have a client who has mobile website (not app) and desktop website for the same product. When i request the website via mobile it pulls the mobile website page hence the cookie is dropped for the same. Now there is a option which says go to desktop site so if i click on that option will the same cookie and session continued or a new cookie is dropped ? Please help me understand how this mechanism works.

 

 

Regards

 

Suyash

 
 
 
 
 
Marked as Best Answer.
Solution
Accepted by topic author Suyash A
September 2015

Re: Mobile tracking

Community Manager
# 3
Community Manager
Hi Suyash,

If your tracking system is the same in both mobile and desktop versions of website, a change from mobile version to desktop version would only generate a new page view on the same session, and cookies would identify user as same visitor, with mobile page as entry page.

I hope this helps!
Kathleen