AdWords
3K members online now
3K members online now
Use AdWords conversion tracking and reporting to measure your results. Have a question about Google Analytics? Post it here, on the Google Analytics Community!
Guide Me
star_border
Reply

Got 38 clicks but 0 visits in Adwords Tab of Analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

      I have got 38 clicks in one of my client's adwords account. When i checked for analytics report it shows 38 clicks but 0 visits. If i get 38 clicks atleast 38 visits should be there. right?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi jeniferprince,

clicks : indicates how many times your advertisements were clicked by visitors,

visits:  shows the number of unique sessions initiated by your visitors.

There are various reasons why these two numbers may not match. for more deatils visit below link:


http://support.google.com/googleanalytics/bin/static.py?hl=en&selected=a5_a5h1_a5h1t1&page=troublesh...

Thanks
Anchal


View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi jeniferprince,

clicks : indicates how many times your advertisements were clicked by visitors,

visits:  shows the number of unique sessions initiated by your visitors.

There are various reasons why these two numbers may not match. for more deatils visit below link:


http://support.google.com/googleanalytics/bin/static.py?hl=en&selected=a5_a5h1_a5h1t1&page=troublesh...

Thanks
Anchal


Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Top Contributor
# 3
Top Contributor

Hi jeniferprince,

 

I agree with Aanchal when she says that the numbers may not match... and the post she linked to is perfect for that.

 

I am actually curious to know how you managed to get 0 visits! Smiley Happy

Even with a single unique visitor, who clicks on your ad and goes to your website, you should have atleast 1 visit.

 

There are 2 reasons I can think of:

1. delayed reporting - are you checking stats for today? Analytics is known to have delayed statistics... If this is the case, you should chk the same stats tomorrow.

2. Analytics code - Is your analytics code placed correctly? Please verify this as well. 

 

Hope this helps!

Cheers,
Shweta

AdWords Top Contributor
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Accepted Solution’!

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hello Anchal,

       Thank you for your reply. I read through the link you have sent. My question is:

 

If i get a click in my ad the user will land on my website page which will be considered as 1 Visit. Now in my case users clciked on my ads 38 times but didn't land on my page not even once. then where they go? am i making sense?

 

 

I found few reasons here. I will check for those problems.

 

http://support.google.com/googleanalytics/bin/static.py?hl=en&selected=a5_a5h1_a5h1t5&page=troublesh...

 

but is there any other reason?

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Collaborator ✭ ☆ ☆
# 5
Collaborator ✭ ☆ ☆

HI

1. Are your adwords and analytics account linked properly?

2. Are your links manually tagged or autotagged?

3. If manually tagged then adwords traffic can be misinterpreated by analytics easily.

Please check on points above and post back

Hope this helps

Regards

Nik

 

Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi,

   Thanks for your reply nik. Adwords account linked properly, auto tagging enabled

 

 

Re: Got 38 clicks but 0 visits in Adwords Tab of Analytics

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Excatly same issue here. adwords is linking with analytics, I have done the ?gclid=test test. but still not solved.

I have checked every post on internet, this is a common issue, but just couldn't get 1 solution.