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Google Shopping - Clicks but No Sessions

Badged Google Partner
# 1
Badged Google Partner

I'm running a Google Shopping campaign to http:/http://www.bottlecloth.com - Our shopping data is only displaying clicks, no sessions, bounce rate, pages etc.?

 

All other Adwords campaigns are displaying data normally, just the shopping campaign has this issue. Any help is appreciated, thanks! 

1 Expert replyverified_user

Google Shopping - Clicks but No Sessions

Rising Star
# 2
Rising Star

Hi Jenny F,

 

The fact that other campaigns are reporting sessions rules out the possibility of incorrect/incomplete AdWords-Analytics linking.

 

Are you using auto-tagging? Have you checked if the feed contains manually tagged parameters? This could make GA report the data elsewhere. Do write back if that helped or if you figured out some other solution - for the benefit of larger audience on this community.

 

Best,

Sumanth Sridhar

Google Shopping - Clicks but No Sessions

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Sumanth,

 

I am working with Jenny F on the Google Shopping campaign to http:/http://www.bottlecloth.com.  In response to your question, we are not using auto-tagging. Based on this, any idea what could be causing the skewed display?

Google Shopping - Clicks but No Sessions

Rising Star
# 4
Rising Star

Hi Amy S,

 

Are you manually tagging URLs? If so, it would be worth checking parameters being used.

 

I'd suggest using auto tagging, as it is an easy method to let GA know where the traffic is coming from. More info and steps to do it here.

 

I suppose you've already linked GA & AdWords. If not, I'd suggest doing that as well. In the process, you'll also be enabling auto tagging.

 

Feel free to write back!

 

 

Sumanth Sridhar