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Google Call Forwarding Number - Click Threshold

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have noticed that some of our Call Extensions are showing with our own office number rather than a Google forwarding number. I have checked all of my settings and can confirm they are all present and correct. 

 

I have been doing some reading and have found this in the Google Help documentation;

 

  • Ads with low traffic: Google forwarding numbers may not show with desktop ads if your ad group isn't getting a minimum number of clicks in a four-week period. In this case, your business phone number will be shown. (There’s no minimum requirement for ads on high-end mobile devices.)

Does anybody know roughly what this click threshold amount might be? 

 

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Accepted by topic author Ashley E
September 2015

Re: Google Call Forwarding Number - Click Threshold

Top Contributor
# 2
Top Contributor

Hi @Ashley E

I recall a discussion in which it was mentioned around 20-50;

https://www.en.adwords-community.com/t5/Performance-Optimization/call-extensions-on-low-volume-ad-gr...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Ashley E
September 2015

Re: Google Call Forwarding Number - Click Threshold

Top Contributor
# 2
Top Contributor

Hi @Ashley E

I recall a discussion in which it was mentioned around 20-50;

https://www.en.adwords-community.com/t5/Performance-Optimization/call-extensions-on-low-volume-ad-gr...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’