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Does anyone have experience with click fraud prevention services?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can all but confirm that a local ad competitor has been spam clicking my ads for months now. I just spoke with a Google representative and within 3 months I have received over 300 false/fraudulent clicks!!! I have been told that they have all been credited back to my account, though I am sure some have slipped through and I have still paid for them. Theoretically, I think my competitor could click my ad once at least a day and probably have that register as a valid click when in fact it is not. Today so far I have had three..anyway, I have been trying to research companies that provider IP tracking, in order to block them from seeing my ads an AdWords, or a service that does that automatically. Click Cease is the first one I've really looked at. Does anyone have any experience with these types of services? Are they legitimate? Do they work? Any suggestions or help would be greatly appreciated. I am a "very" small business owner and cannot afford for this awful person to keep doing this to me, and probably our other competitors as well. Ultimately, I would like to be able to submit an investigation request to Google about it but I need an IP address to do so effectively!!! 

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Accepted by MosheTLV (Top Contributor)
September 2015

Re: Does anyone have experience with click fraud prevention services?

Badged Google Partner
# 2
Badged Google Partner
Travis

Do you have access to your server Cpanel and Weblogs? All the Ip Address and data should be there.

You would review those logs, remove your own IP and any Ip's that are overly aggressive on your website.

I have no knowledge of Click Cease, so I can't comment on that, but your Web server logs should provide you will all you need.

Re: Does anyone have experience with click fraud prevention services?

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Travis,
I am well fimiliar with the clickcease solution (I was using them myself when I had a click fraud trouble) so I can confirm that these kind of solutions do work. In the end of the day you will not periodically check your server logs and filter aggressive addresses - Im sure you have other things that trouble your mind. The clickcease solution is good especially because the automation feature they deliver.

Josh.

Does anyone have experience with click fraud prevention services?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

 We've also had competitors spam click our ads.  It's amazing how noticeable it is from adwords working perfectly fine and orders flowing then when it starts happening orders just completely stop.  To be fair, Google did start by crediting my account but I've found this isn't always the case.  We've been using Click Guardian for a couple of months and it's been really effective.  Having fallen victim to click fraud i'd very much recommend finding a 3rd party service to deal with it because quite frankly, the invalid clicks system doesn't work as well!

Does anyone have experience with click fraud prevention services?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I am very dubious. I have used click report that registers false clicks. My experience is that is a competitor clicks 35 times in a day google thinks I have one or two false clicks and make it for me anyway impossible to get money back. if they wanted to stop it they could just stop showing the add over and over again. IP exclusion only works if your competitor does not have much knowledge, I have a competitor using a google trained Adwords specialist and this competitor uses VPNs to hide their identity and change their IP ten times a day. So googles Ip exclusion is now a waste of time unless the competido is very un tech savvy. The new systems that block automatically VPNs and Its seemed at first to work, but now I am getting 15 clicks a day from the same Ip so the company that says it is automatically blocking a user after 3 clicks is actually not blocking the clicks at all. One day I am sure a government will sue google for not protecting its own clients and letting them get ripped off. The big winner of click fraud is google who make it virtually impossible to have any normal communication and give you virtually 1% back even if you get 50% fake click.s