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Couldn't find my search video ads on Youtube

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,experts

I made a search video ad on YOUTUBE.It spends money in Adwords account,but I couldn't find my ad on Youtube.Please help me! Thank you.

1 Expert replyverified_user

couldn't find my search video ads on YOUTUBE

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi experts!

I made search video ads on Youtube and it costs money in Adwords account .But I couldn't find my ads on Youtube.Please help me.Thank you.

I couldn't find my search video ads on YOUTUBE

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi experts!

I made search video ads on Youtube and it costs money in Adwords account .But I couldn't find my ads on Youtube.Please help me.Thank you.

Re: Couldn't find my search video ads on Youtube

Google Employee
# 4
Google Employee

Hi Jingjing,

 

Thank you for posting on our Community forum. Regarding your video ads on YouTube question, how long ago did you create the video? If you just recently created the video, you may need to check the video ad status to determine if its running or not. 

 

If your Ads are approved, they should be running.

If your Ads are eligible, your Ads may still be under review, but it can show on Google search pages in the meantime.

If your Ads are disapproved, your Ads cannot run as it is now because it violates AdWords policy.

 

Please login to your AdWords account to check for the latest notifications including your ad status.

 

You can find out more about ad status on our Help page here: https://support.google.com/adwords/answer/1704380

Re: Couldn't find my search video ads on Youtube

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi John,
Thank you for your so quick reply.I have created the video ad for 9 days.The ad status is serving.

Here are some information about my video ads for 9 days.
Status: Serving
Budget:CN¥50.00/day (At first ,I thought I couldn't see my ads on Youtube because of budget . But when I raised the budget I still couldn't find it.)
Impressions: 2,094
Avg CPV:CN¥2.56 (I still did the same thing like Budget but it didn't work)
Total cost: CN¥76.67
Placement: m.youtube.com/results Type:YouTube placement Applies to:YouTube Videos
www.youtube.com/results Type: Site Applies to: Google Display Network

Can you tell me why I couldn't find my search video ad on Youtube? Thank you.

Re: Couldn't find my search video ads on Youtube

Google Employee
# 6
Google Employee
Hi Jingjing,

Thank you for the updated information you posted. Regarding your original issue, an AdWords Support specialist sent you an email response on 1/16/2014 with instructions on how to fix the issue with your ads not running. Please check your email on that date. You may also want to check your email filter to ensure that the email was not blocked. Please let us know if the instructions in the email help resolve your ads issue.

Re: Couldn't find my search video ads on Youtube

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi John,

I'm really grateful to you. I'm sorry to reply late because I had a holiday for the Spring Festival. I saw your email but I didn't receive the email with instructions on how to fix the issue with my ads not running.

Can you help me to let the AdWords Support specialist send me the email again? Thank you.

Re: Couldn't find my search video ads on Youtube

Google Employee
# 8
Google Employee

Hi JingJing,

 

Here's the suggested information that the AdWords Support team sent to you previously. Please follow these steps to have your AdWords account and ads re-instated. Thanks.

 

 

 

 

 

 

  • Please be aware that we can't process your request unless our policy guidelines and terms and conditions are met.