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Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

An account of mine has been showing converted clicks for the past few days but is not showing any data for conversions. Surely if you get a converted click you should have at least one converison?

 

Any ideas would be much apreciated!

 

Thanks,

 

Stephen

2 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Stephen F
September 2015

Re: Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Adwords support just contacted me and it appears to be a known issue they are trying to fix at the moment.

Thanks for trying to help Nisal L, it's very much appreciated!

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Stephen F
September 2015

Re: Converted clicks but no conversions

Community Manager
# 10
Community Manager
Hi Stephen F,
This was a known issue with the front end reporting but it has since been resolved, and your conversion tracking data should be updated and accurate.

Kathleen

View solution in original post

Re: Converted clicks but no conversions

Rising Star
# 2
Rising Star
Hi Stephan,

What you mean by not showing Data for conversations? If you can see the converted clicks that mean whatever the place you have installed conversation code the person has gone to that page through your ad.

So pls explain where you can't see the conversation data?

Re: Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
In the column marked 'converisons'. For example, the account had 4 converted clicks yesterday but is showing 0 for conversions. How can that be?

Re: Converted clicks but no conversions

Rising Star
# 4
Rising Star
How you know you had 4 conversations? Are you telling it because you can see these data in somewhere else ( Something like in analytic) or because of some other reasons ?

Re: Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Because Adwords is reporting that yesterday there were 4 converted clicks, this is being reported in the converted clicks column, while the conversions column is reporting 0. Our API is also confirming 4.

Re: Converted clicks but no conversions

Rising Star
# 6
Rising Star
I would really appreciate if you can post a screen shot Smiley Happy

Re: Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Marked as Best Answer.
Solution
Accepted by topic author Stephen F
September 2015

Re: Converted clicks but no conversions

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Adwords support just contacted me and it appears to be a known issue they are trying to fix at the moment.

Thanks for trying to help Nisal L, it's very much appreciated!

Re: Converted clicks but no conversions

Rising Star
# 9
Rising Star
No problem, Glad you got it fixed Smiley Happy
Marked as Best Answer.
Solution
Accepted by topic author Stephen F
September 2015

Re: Converted clicks but no conversions

Community Manager
# 10
Community Manager
Hi Stephen F,
This was a known issue with the front end reporting but it has since been resolved, and your conversion tracking data should be updated and accurate.

Kathleen