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Conversions stopped importing in Adwords but still showing in Analytic

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Conversions stopped importing in Adwords, but are still showing in Analytics.  At the same time, under conversions, "import from analytics" is now greyed out.  We have tried to re-connect the accounts and everything is set up as specified, still no goals importing (even after 48 hrs).  They are being seen in analytics.  As a work around, we have set up a "manual goal" in Adwords that is working. This is only a temporary workaround, as we use event goals in analytics for call data, which is not coming through.  Any help would be appreciated.

Re: Conversions stopped importing in Adwords but still showing in **bleep**

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi Paul C,

 

It does seem odd it's just stopped working. how long have you been having this issue?

 

Have you made any analytics changes recently that could have caused it? Upgraded the code etc.

 

Just to go through the obvious steps to confirm they are all good.

 

both accounts linked - It was working so shouldn't be a problem

Is data sharing on in the analytics account?

Are you using auto tagging?

 

Re: Conversions stopped importing in Adwords but still showing in **bl

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes. There have been several changes to this account/website over the last few months.  So, it is likely something has changed, just not sure what.  The accounts are linked, data sharing is on, and we are using auto tagging.  Could there be an issue with which code is installed on the website itself?