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I am running Trueview for a client, only targetting 1 country with a decent budget each day. However, my client is complaining that he does not see the Trueview ads despite being within the target audience, be it at office, home, or mobile while commuting. He's getting quite upset. What could be the possible reasons for this?
Try to run placement report, see which watch page the audiences are watching your ads. Then you give those URLs to your clients.
--Rakesh Kumar,AdWords Top Contributor , Twitter | Linkedin | Community Profile Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’
in addition to what @RAKESH Kumar said, I'd sugget selecting a few placements for the client and raise CPV's for them (at least until the client sees the ad) so that the probability to see the true-view would be as big as posible. I understand this may sound a bit "dirty business" but sometimes there's no other way out.
One more thing: could it be possible to play with frequency capping? sometimes it might help, especially when the "decent" daily budget is just a little bit too low.
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