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Click conversion not getting tracked

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm using the Click conversion tracking because I want to only track when a form is successfully submitted. My site is at http://www.kiskadi.com/#contato, the event is suppose to fire when a form submission succeed. This is the code I used:

 

<!-- Google Code for Strikingly Form Submitted Conversion Page
In your html page, add the snippet and call
goog_report_conversion when someone clicks on the
chosen link or button. -->
<script type="text/javascript">
  /* <![CDATA[ */
  goog_snippet_vars = function() {
    var w = window;
    w.google_conversion_id = 988862786;
    w.google_conversion_label = "YKf0CJr_pWIQwrLD1wM";
    w.google_remarketing_only = false;
  }
  // DO NOT CHANGE THE CODE BELOW.
  goog_report_conversion = function(url) {
    goog_snippet_vars();
    window.google_conversion_format = "3";
    var opt = new Object();
    opt.onload_callback = function() {
    if (typeof(url) != 'undefined') {
      window.location = url;
    }
  }
  var conv_handler = window['google_trackConversion'];
  if (typeof(conv_handler) == 'function') {
    conv_handler(opt);
  }

  conversionFunc = function() {
    window.edit_page.Event.subscribe('Site.contactForm.submit', function() {
      goog_report_conversion();
    });
  };
  if (typeof _strk != 'undefined') {
    _strk.push(['Page.didMount', conversionFunc]);
  } else {
    window.runAfterDomBinding.add("custom", conversionFunc);
  }
}
/* ]]> */
</script>
<script type="text/javascript"
  src="//www.googleadservices.com/pagead/conversion_async.js">
</script>

 Somehow, I can see that the event has fired from the network panel and Google Tag Assistant, but I'm not seeing the conversion showing up in Adwords even after 48 hours. Is there anything I'm missing?

2 Expert replyverified_user

Re: Click conversion not getting tracked

Top Contributor
# 2
Top Contributor

Hello,

 

Did you check this video to validate your conversion tracking with Google Tag assistant:-

 

 

Also refer to this troubleshooter for more options of how to check your conversion tracking code and find out if any issue persist:- https://support.google.com/adwords/answer/1722021?hl=en

 

Let us know if this helps!

Pankaj

Re: Click conversion not getting tracked

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, I tried all the chrome extension tools. Everything is showing that my set up is correct but conversion never get recorded:

 

Screen Shot 2016-01-28 at 4.00.22 PM.pngScreen Shot 2016-01-28 at 4.02.16 PM.png

Re: Click conversion not getting tracked

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Any updates? Thanks!

Re: Click conversion not getting tracked

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
any updates? thanks!

Re: Click conversion not getting tracked

Community Manager
# 6
Community Manager

Hi Dafeng,

 

The majority of folks who post on this Community are volunteers and they do not always have time to check back in on all issues, so if your question is time-sensitive, you can always get in touch with the AdWords Team directly.

 

If AdWords is showing that your tag is inactive, it means that AdWords has not seen this tag fire in the last 7 days. Have you done a test conversion?

 

If yes and it is still not coming through, the next step is to go through the Troubleshooting guide here. What guide did you originally use when placing the code on your site?

 

Cassie