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Call Conversion - Website Calls

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I need help with my website bluehq.com.au. I've tried to implement call conversions and my tag manager assistant plugin says that I have done it correctly. However when I try to view my site, the phone number does not change, what am I doing wrong?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Tom M
June 2016

Re: Call Conversion - Website Calls

Rising Star
# 2
Rising Star
Hi Tom M,

The phone number changes to a Google forwarding number only when you land on the page through an ad. Have you checked it that way?

Sumanth
Sumanth Sridhar

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tom M
June 2016

Re: Call Conversion - Website Calls

Rising Star
# 2
Rising Star
Hi Tom M,

The phone number changes to a Google forwarding number only when you land on the page through an ad. Have you checked it that way?

Sumanth
Sumanth Sridhar

Re: Call Conversion - Website Calls

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Stupid question, how do I do this?

The way I tested it, was by searching for Blue HQ on Google and then I clicked on the ad on the right hand side. Is this correct?

Re: Call Conversion - Website Calls

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I figured it out. I thought I was clicking on an ad, I wasn't I was clicking on Rich Text Answer, which is not an ad.