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Broken Image icon shows on a page with adwords conversion tracking

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# 1
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So when I go to our Thank You page: https://trovarellc.com/contact/thank-you/ in chrome, I have a small broken image icon that appears where the adwords conversion tracking code is. It doesn't show in Firefox or IE. I am using the latest version of chrome. You can see it in this screenshot: http://www.awesomescreenshot.com/image/576041/86367300167ac0b80641fed1398f5a2b 

 

Why is this showing in Chrome? How can I get rid of it?

1 Expert replyverified_user

Re: Broken Image icon shows on a page with adwords conversion tracking

Top Contributor
# 2
Top Contributor
Hi Matthew M,

I was unable to reproduce the results shown in your screenshot. Did you figure it out?

Best of Luck,

Pete
petebardo -- Deadhead doing AdWords

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 3
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No, and my client doesn't see it on her screen but it is still on mine

Re: Broken Image icon shows on a page with adwords conversion tracking

Top Contributor
# 4
Top Contributor
Hi Matthew,

Did you click on your ad? Did your client click on the ad? If I'm not mistaken, the image will only show when the proper cookie exists after clicking on an ad. That's probably why I didn't see anything either.

A request for the image in the noscript part of the script behaved as expected, no cookie was present so no image is displayed.

I would have to click on one of your ads to begin looking at the problem. Are you using Firefox with Firebug installed, Chrome, IE with developer tools installed? If so, you should be able to right click on the broken image and inspect element. Look at the source of the image to get clues as to what is going on with it. Post what you find. If we can't figure it out, I'll escalate this post for you.

Pete
petebardo -- Deadhead doing AdWords

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 5
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I am just going to the page, nothing to do with ads. It is just tracking code. The code for the image is: <img height="1" width="1" border="0" alt="" src="https://www.googleadservices.com/pagead/conversion/948586836/?random=1442531215281&amp;cv=8&amp;fst=...

Re: Broken Image icon shows on a page with adwords conversion tracking

Top Contributor
# 6
Top Contributor
Hi Matthew M,

That's the noscript part of the AW conversion code. An image is only returned (shown) if there was first a click on your ad.

Here's what Google Tag Manager says:

Missing CDATA comments.
Conversion value not set.
Code should be placed directly above the closing <body> tag. ?
Non-standard implementation

I am still not able to reproduce the results (broken image) that you see.

Pete
petebardo -- Deadhead doing AdWords

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 7
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Do you have an adblocker installed? Try turning that off.

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 8
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Matthew,

Did you ever resolve this problem? I am experiencing the same exact issue with one of my clients.

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 9
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Same here. It wasn't always this way either. It just 'happened'.

Re: Broken Image icon shows on a page with adwords conversion tracking

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# 10
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I'm also having this issue. It's when a page contains both the remarketing tag and conversion tag. If I remove one or the other the broken image icon disappears.