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Analytics goals not imported to Adwords since last week

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have an Adwords account which uses goals from Analytics for conversions, in addition to Adwords conversion code.

 

This has been effective for a year and while there is typically a 24 hours delay on the Analytics goals showing as Adwords conversions no goals have imported since Friday 4th Jan.

 

Nothing has changed on the set up of the Analytics or Adwords account to cause this.

 

Is anyone else experiencing delays?

1 Expert replyverified_user

Re: Analytics goals not imported to Adwords since last week

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hello,

 

I just posted the same question !

So yes, i have the same problem, since january 6 adwords is not displaying Analytics conversions.

my time zone is Paris, France

 

anyone else ?

Re: Analytics goals not imported to Adwords since last week

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have the same problem. Nothing changed, accounts are linked and the conversions show up in Analytics. They just aren't visible in Adwords.

Re: Analytics goals not imported to Adwords since last week

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Exactly the same problem here. Adwords stopped importing google analytics conversion data on Jan 6.

Re: Analytics goals not imported to Adwords since last week

Zee Community Manager
Community Manager
# 5
Zee Community Manager
Community Manager

Hi all,

 

Thank you for reporting this issue here. The engineers are aware of it and they are working on a quick solution. I'll update this thread when I get more details.

 

Thanks again for your patience!

Zee
G+

Re: Analytics goals not imported to Adwords since last week

Zee Community Manager
Community Manager
# 6
Zee Community Manager
Community Manager

Hi all,

 

I've got the latest update on the issue with Analytics goals not imported to AdWords. This issue is fixed now. If you still experience any unusual behavior in your accounts, please, let me know.

 

Best,

Zee
G+

Re: Analytics goals not imported to Adwords since last week

Follower ✭ ☆ ☆
# 7
Follower ✭ ☆ ☆

Same problem and still waiting on this--is anyone seeing data yet?

Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: Analytics goals not imported to Adwords since last week

Community Manager
# 8
Community Manager

Hi All,

 

Here's an update to this issue from the technical specialists: 

 

"Since January 7, we’ve been experiencing a technical issue that affects a small number of advertisers who are importing engagement-based Google Analytics goals into AdWords, such as page depth and time on site. For those affected, these goals have not been correctly imported into AdWords since January 7. Although data is not being reported in AdWords, it is still being accurately recorded in Google Analytics.

Advertisers who are importing URL-based goals into AdWords, like a visit to an order confirmation page, have not been affected.

Our engineering teams are working on a fix and we’ll provide an update when it’s available.

If you’ve been using optimization tools (conversion optimizer, eCPC) that are based off of these engagement goals, your campaigns might have been affected as a result of operating with incomplete data. Once the issue is resolved, the optimization tools will work as normal moving forward.

Please contact customer support if you have additional questions."

 

Thanks, 

Mini

Re: Analytics goals not imported to Adwords since last week

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

Very helpful, thank you. 

Re: Analytics goals not imported to Adwords since last week

Google Employee
# 10
Google Employee

Thanks for the detailed update, Mini!  I was going to dig around the engineering mailing lists and see if I could find something safe to post, but you did it sooner and probably more clearly.

 

Laura