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Analytics Bounce Rate isn't calculated correctly in adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

I've just noticed today that imported bounce rate isn;t being calculated correctly at campaign level. 

 

As an example I have a campaign that is showing with 100% bounce rate.  There is one ad group in the campaign with 100% bounce rate - 1 click - 1 bounce. yet there are 15 other ad groups in there with bounce rate of 0% - This gives total figures of 100 clicks and 1 bounce = 1% bounce rate.

 

Anyone else have the same experience?

 

Nigel

1 Expert replyverified_user

Re: Analytics Bounce Rate isn't calculated correctly in adword

Google Employee
# 2
Google Employee

Hi Nigel,

 

Thank you for your posting. Regarding you analytics question, is the imported bounce rate at the campaign level still incorrect? You also indicated the info was imported. Is bounce rate in the campaign level in your AdWords account accurate? Please clarify.

Re: Analytics Bounce Rate isn't calculated correctly in adword

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi JP,

Yes there is still an issue with the bounce rate calculations at campaign level.

Nigel

Re: Analytics Bounce Rate isn't calculated correctly in adword

Google Employee
# 4
Google Employee
Hi Nigel,

Since you reported some discrepancies with your analytics and AdWords campaigns, I've asked our AdWords Support team to follow-up with on whats causing this issue. Please expect to be contacted shortly.

Re: Analytics Bounce Rate isn

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks JP

--
Regards

Nigel Copley
Managing Director, Click Perform Limited

www.clickperform.co.uk

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Re: Analytics Bounce Rate isn

Google Employee
# 6
Google Employee
Hi Nigel,

Did you get this issue resolved with help from the AdWords Support team? They've attempted to contact you several times in the last week. Please confirm if this has been resolved or not. Thanks.