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Adwords call tracking : Can you listen to calls?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I think the introduction of Adwords call tracking is excellent and will paint a more accurate picture on the impact of our campaigns.

 

I've read that Adwords call tracking provides information on call duration but I was wondering if it allows you to listen to the calls either during or after the call? This is a feature that call tracking software uses and is obviously extremely useful if you're running campaigns on someone else's behalf.

 

Can anyone confirm whether Adwords call tracking allows you to listen to calls?

 

Thanks,

 

Sean.

 

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Accepted by topic author Sean C
September 2015

Re: Adwords call tracking : Can you listen to calls?

Top Contributor
# 2
Top Contributor
Hi Sean
I can confirm that AdWords does not let you listen to calls. It is not a native feature and I doubt it ever will be to be honest.

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Marked as Best Answer.
Solution
Accepted by topic author Sean C
September 2015

Re: Adwords call tracking : Can you listen to calls?

Top Contributor
# 2
Top Contributor
Hi Sean
I can confirm that AdWords does not let you listen to calls. It is not a native feature and I doubt it ever will be to be honest.

Re: Adwords call tracking : Can you listen to calls?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Dave.