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Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

As anyone else noticed that there Adwords data (and I suspsecting analytics too) for today is slow to update or not updating at all? 

 

I typically check in every couple hours to see how the daily sales are progressing.. (yes, I know Adwords reporting is behind, and that more conversions will continue to trickle in over the days... and that my data isn't complete until the next day or two) ... but in the past 3 hours...nothing has changed. Clicks are the same. Impressions the same. Sales the same. And my account is still running -  no billing issues. 

 

I was just curious to see if anyone else had noticed this today. 

2 Expert replyverified_user

Re: Adwords Data Not Updating/Slow to Update today?

Top Contributor
# 2
Top Contributor
Nope. Have not noticed this because there's no need to check every three hours Smiley Happy

You must have pretty bad analytics addiction if you signed up just to ask this Smiley Happy

Seriously though, I wouldn't worry about it.

Re: Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Sure, I do have an analytics addiction... But I am also probably managing a lot larger accounts than you. 

Re: Adwords Data Not Updating/Slow to Update today?

Top Contributor
# 4
Top Contributor

"Mine is bigger than yours". Nice.

 

A VERY quick search (first result actually) yields:

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2404039

 

Data delays

Keep the following information in mind when you review the data in your account:

  • Reporting is not real-time.
  • Clicks and impressions received in the last three hours may not be included immediately.
  • Conversion tracking reports are delayed by 24 hours.

It also links to a great article in the wiki by ScottyD:

https://www.en.adwords-community.com/t5/Measure-results/Abnormal-Statistics/ta-p/18099?utm_source=HC...

 

For someone who manages such large accounts, you really should learn how to search. 

Re: Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

If you had read my first message carefully, you'd see that mentioned that I am aware of all the normal reporting delays...and that what I was seeing was not normal.


And that was just confirmed by my Google Rep, so said the following:

 

"Yes, stats have been somewhat delayed today and our technical teams have been notified of the issue. The latest update is that some stats are now appearing, but still not at normal levels. I'll let you know if there is a significant update."

Re: Adwords Data Not Updating/Slow to Update today?

Top Contributor
# 6
Top Contributor
You said "but in the past 3 hours...nothing has changed". It's right there.

Anyway, you got a response from AdWords.
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Adwords Data Not Updating/Slow to Update today?

Top Contributor
# 7
Top Contributor

Hi Nicole,

 

Welcome to the Community!

 

Your questions are certainly legit and most welcome here.  You were not alone today as there have been a couple of similar posts about data not reflecting normally today.

 

Thanks for sharing the response you received as this will help others who come here with the same or similar issues.

 

Please keep us posted with any further developments you may find out and/or when you find things have returned to 'normal'.

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

My data has stopped updating too. I refresh the campaign page every few minutes 7/7 during waking hours as I have to control the spend very carefully.  Not knowing how costs are growing is scarey, but I can't afford to "pause" everything.

Re: Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Came here looking to ask/find out if there was a problem.

I too have to manually manage some aspects. And yes of course it's not guaranteed to be real time, but appears to be stuck from midnight to now (coming up to 11.30)

Re: Adwords Data Not Updating/Slow to Update today?

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Impressions just showed its first update of the day, so hopefully stats will start to update now