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Use AdWords conversion tracking and reporting to measure your results. Have a question about Google Analytics? Post it here, on the Google Analytics Community!
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Access to Google Analytics Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm looking at https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

which outlines how to regain access to your Admin access to the Google Analytics Account.  However, the reply talks about a Google Online Specialist which we are supposed to speak to.  How do I find this person for out account.  The procedures look fairly straightforward with the exception of this key piece of information.

 

Thank you,

 

Sherry O'Brien

American Mathematical Society

1 Expert replyverified_user

Access to Google Analytics Account

Top Contributor
# 2
Top Contributor

Hi Sherry,

 

You will need to first create an Adwords account so that you can access the support options for recovery. Click the cogwheel in its top right corner and select HELP please, to find the numbers.

 

Best,

Lakatos

 

 

 

Re: Access to Google Analytics Account

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Lakatos,

We have an AdWords account, it is <edited by a Community Manager as noted below> Does that help?

Thanks,

Sherry O'Brien
American Mathematical Society

 

Note: this post has been edited by a Community Manager, per Community Posting Guidelines.

Access to Google Analytics Account

[ Edited ]
Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

If you can login to that Google AdWords account, then the contact information will be listed under the cogwheel "Gear" icon in the upper right.  That is what Lakatos was directing you to, per above. 

 

This is a public support forum attended to by volunteer AdWords professionals, we are not Google employees.  So we cannot login to or view your information even with the Customer ID#.  

 

Re: Access to Google Analytics Account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you, Steve. I didn't understand what was being said. I've made my contact now.

Sincerely,

Sherry O'Brien
American Mathematical Society

Access to Google Analytics Account

Badged Google Partner
# 6
Badged Google Partner

In the future Sherry - Never share your account number! 

Tom

Re: Access to Google Analytics Account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I realize that now. I wish there was a way to take it down. Do you know of any?

Thanks,

Sherr

Access to Google Analytics Account

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Dear Lakatos,

 

Thank you for your answer.  This advice helped me solve my problem.

 

Sincerely,

 

Sherry O'Brien

American Mathematical Society