I have a staff member that left and I no longer have contact with them. I need to reset my adwords account password.
The reset options are linked to the ex staff members cell number and email address is there any way to reset the password?
Hi @Jeremy D,
As you can image, account security is a high-priority for Google. Because of this, they are not going to simply change a password of someone else's account. I say this not to imply it is not your account but more to prepare you for how it appears.
With that said, get you AdWords account #, billing info, and as much other info as you can and call AdWords support at 1-866-2GOOGLE (246-6453) and see what happens.
I wish you the best with it. Please let us know how things go.
Google My Business & Google AdWords Top Contributor
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You could try this troubleshooter and you need to verify and prove that you are the original account holder for this account:- https://support.google.com/accounts/troubleshooter/2402620?p=ar_other_problems&rd=1