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how could my display ad run and charge the account for clicks when NO ads were running?

[ Edited ]
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# 1
Visitor ✭ ✭ ✭

I made some display ads and started a campaign with them, but unknown to me, none of the ads were approved yet for two weeks the display campaign ran and used all the daily funds while displaying no ads. I think I need a refund.

1 Expert replyverified_user

how could my display ad run and charge the account for clicks when NO ads were running?

Rising Star
# 2
Rising Star

Hi Henry,

 

Run a dimension report by date to identify the dates your ads displayed the platform. Since this is a display campaign you can run a placement report to identify the list of the sites also.

 

 

Re: how could my display ad run and charge the account for clicks when NO ads were running?

Visitor ✭ ✭ ✭
# 3
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I will have to research how to do that, but what I was saying was,
everything was set up in the campaign, but there were no ads in place. The
ad group had "0" ads in place, yet it ran for two weekends spending it's
entire budget each time.

I don't need to run a report to know that there were no ads being shown,
you should clearly be able to see that we had no approved ads. How can the
campaign run with no ads?

*--HK Bowman *



*"What is the difference between genius and stupidity? Genius has limits."
- Albert Einstein. *