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how can i contact support

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account already verified with google local business. but now it appear in adwords "Your account is suspended because your billing information can't be verified". the guy support only said "Thank you for your continued patience during this process. Our specialists have re-reviewed the account and confirmed that it is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension.  Our support team will not be able to give you any more specifics on the suspension.  We appreciate your understanding and cooperation."

 

i do not know how to contact them. tried call the number 0800 169 0409 but they support for new customer only. Do you know what should i do?

Do you know how to contact them

 

Thank you very much

Re: how can i contact support

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
It seem google adwords have much customers and they do not care about 1 or 2 customer lost.
They give answer vey easy and not care about the feeling of customer.
Google adword seem only focus on bring more customer and they not care much about existing customers
i am really disappointed

Re: how can i contact support

Participant ✭ ✭ ✭
# 3
Participant ✭ ✭ ✭
Hi May,

I'm sorry to hear you're having problems with support.

Can you check if any information within this page might help you?
https://support.google.com/adwords/answer/3292269?hl=en

Hope it does.

Leandro Martinez | Basta1Click

Re: how can i contact support

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
my account open and never made any payment
but they still gave out wrong reason and closed without any further support
very disappointed