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Wrong numbers

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

People keep calling into my companies google adwords number asking for a well known company when our company is a local business. I think possibly our adwords number used to be for a branch of this company and I'm just wondering if there is any fix for this?

1 Expert replyverified_user

Wrong numbers

Badged Google Partner
# 2
Badged Google Partner

Use your own number instead of a Google Forwarding Number. The Google Forwarding Numbers are recycled all the time, if you don't need that tracking, don't use the Google Forwarding number.

 

If you need tracking, there are several good call tracking company. Just do a search. Those tracking numbers can also be used for any call only campaigns as well

 

Wrong numbers

Top Contributor
# 3
Top Contributor

I agree with Eric. Sometimes the previous user of a Google Forwarding number will have mistakenly promoted the forwarding number. 

 

I'm not aware of Google support being able to fix this for you.

 

Third-party solutions will have a fee and need to be implemented on your site. So you can either deal with the inconvenience, use a 3rd party, or stop tracking calls.