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Why I can't see my purchased credit?

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# 1
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I just pay $100 when I register new account for AdWords.

Why I cant 't see my credit on my account info?


And I applied promotion code for extra $400  at the same time.

But it did't count my $100 payment .

1 Expert replyverified_user

Re: Why I can't see my purchased credit?

Top Contributor
# 2
Top Contributor

Hi @Synergy M,


Where have you been looking in your account? Just in case:


1.) Click on the cog icon in the top right corner of the account and select Billing & payments.

2.) In the left-hand column you should see Invoices, click on this.

3.) You should then see your payment listed in the table.


There might be a delay in reporting if you still can't see it, otherwise you'll need to contact support directly as they'll be able to help you best.

ScottyD, AdWords Top Contributor
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