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Who can I contact about my suspended account?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

It is suspended because billing cannot be verified. But I cannot talk to support because my account is suspended. And when I try to contact the the support page, it will not go through but says i should call.

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1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Clare D
October 2016

Who can I contact about my suspended account?

Top Contributor
# 4
Top Contributor

Hi @clare d

 

Please use this form.

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Who can I contact about my suspended account?

Top Contributor
# 2
Top Contributor

Hi @clare d,

 

Call

Speak with an AdWords expert from 9:00 AM to 8:00 PM ET, Monday through Friday at 1-866-2GOOGLE (246-6453) in English and Spanish.

Calling from a different country? See our full list of phone numbers

Video Call

Talk face-to-face with an AdWords expert from 4:00 AM to 8:00 PM EST, Monday through Friday. To get connected, you’ll need a headset and a microphone for your computer. Start a video call now

Chat

Get immediate help online, 24 hours a day, 7 days a week. Live experts are standing by. Chat now

Email

Fill out our contact form to email us with any questions you have about your advertising, and we'll get back to you within 24 hours. Email us now

 

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Who can I contact about my suspended account?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have tried all of those methods. Because the account is suspended, I can
only contact via email. But the email contact form requires my google
analytics ID and I don't have an analytics account.
Marked as Best Answer.
Solution
Accepted by topic author Clare D
October 2016

Who can I contact about my suspended account?

Top Contributor
# 4
Top Contributor

Hi @clare d

 

Please use this form.

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Who can I contact about my suspended account?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you, that worked.