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Stuck on step one (About your business)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi!

So I am trying to start a new campaign but I am stuck in endless loop on step one.

I do not get any errors, the page just refresh itself after I click “continue” on step.

What shod I do?

1 Expert replyverified_user

Re: Stuck on step one (About your business)

Community Manager
# 2
Community Manager
Hi Vasily,

Thanks for posting to the Community. This sounds like it may be a browser issue. Have you tried a different browser (Chrome, Safari, Firefox), clearing your cache and cookies, or getting started from an incognito window?

Cassie

Re: Stuck on step one (About your business)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Cassie!

I use latest Google Chrome on Win 10 64 bit
I also tried IE and Microsoft Edge all with the same result.
Clearing cache and cookies did’t help.

Re: Stuck on step one (About your business)

Community Manager
# 4
Community Manager

Hi Vasily,

 

Thanks for the additional info. Please look out for an email from me so I can the account details from you and help you complete the set-up.

 

Thanks!

Cassie