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Stop AdWords E-mails

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

My organization cancelled our Google AdWords account quite some time ago, but we still receive e-mails with a bill. The balance is always $0 as we are no longer paying into the account. While not a huge issue, these e-mails are getting quite irksome. I have been unable to find a way to make them stop, so advice would be appreciated.
Thanks.

1 Expert replyverified_user

Re: Stop AdWords E-mails

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
unsubscribe the email

Re: Stop AdWords E-mails

Top Contributor
# 3
Top Contributor
Hi Heritage,
Did you actually cancel the account? Or just stop using it?
Did you follow the procedure here? https://support.google.com/adwords/answer/2424604?hl=en

Another possibility is that these may not be coming from AdWords. Can you show an example (with private details blurred out) of the invoice/email that you are receiving? Have you ever subscribed to Google Apps for work? or Education?

Have you ever signed up to use any of Google's cloud platform services? I get a $0 invoice from here each month as I no longer use it on my personal account.

Let me know the above and we can diagnose from there.