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Stop AdWords E-mails

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


My organization cancelled our Google AdWords account quite some time ago, but we still receive e-mails with a bill. The balance is always $0 as we are no longer paying into the account. While not a huge issue, these e-mails are getting quite irksome. I have been unable to find a way to make them stop, so advice would be appreciated.

1 Expert replyverified_user

Re: Stop AdWords E-mails

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
unsubscribe the email

Re: Stop AdWords E-mails

Top Contributor
# 3
Top Contributor
Hi Heritage,
Did you actually cancel the account? Or just stop using it?
Did you follow the procedure here?

Another possibility is that these may not be coming from AdWords. Can you show an example (with private details blurred out) of the invoice/email that you are receiving? Have you ever subscribed to Google Apps for work? or Education?

Have you ever signed up to use any of Google's cloud platform services? I get a $0 invoice from here each month as I no longer use it on my personal account.

Let me know the above and we can diagnose from there.