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Site Suspended Due to Malware

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

Today my ads stop running and when I checked in adwords dashboard issue was site suspended due to malware. I have checked in webmaster tools no malware message found.

 

When contacted adwords support team they sent me few effected url for one of my destination URL and asked to fix . 

 

I have checked in https://www.google.com/transparencyreport/safebrowsing/diagnostic/?hl=en & in https://www.virustotal.com/ and no malware shown.

 

One more thing I would like to let you know I'm using only one page as destination url for all of my ad groups.

 

I'm feeling helpless don't know what to do next. If tools not showing any malware how and what to fix.

 

 

***If I delete the only destination url from my website then issue will fixed I mean If i use the different destination url from current then issue will fixed??***

 

Please reply me asap.

 

Thanks

1 Expert replyverified_user

Site Suspended Due to Malware

Badged Google Partner
# 2
Badged Google Partner

Hello,

 

you should try to use some advance antivirus/antimalware software like:

Spyware Doctor: www.pctools.com/spyware-doctor

Kaspersky Lab Internet Security: www.kaspersky.com/kaspersky_internet_security

Norton Internet Security: www.symantec.com/norton/internet-security

Lavasoft Ad-Aware: www.lavasoft.com/products/ad_aware.php

MacScan (for Mac users): macscan.securemac.com

 

Also make sure that malware is not hidden is one of your javascripts.

 

Google uses advanced malware detectors. So even though your webmater tools shows no infection detected, it doesn't have to be accurate. Virustotal.com and webmaster tools are not that efficient in these cases.

 

Tomáš 

Site Suspended Due to Malware

Top Contributor
# 3
Top Contributor

Follow instructions here after completing the steps suggested by @Tomáš Kraus

https://support.google.com/adwordspolicy/answer/1308246?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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