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Resizing uploaded image ads

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# 1
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I am having an issue where Google is stretching my uploaded PNG image ads to fit different boxes. We chose our sizes based on a pervious remarking campaign and we don't want our ads to run in different sizes. However, we have been seeing them stretched and they look terrible. How do we opt out of this?

 

-Alex 

1 Expert replyverified_user

Resizing uploaded image ads

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# 2
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@Alexandra R

 

Did you upload these as a responsive ad?  If so, you should try again and select "Image ad."  Whatever image size is uploaded for an image ad will only serve in ad slots that match its size.

Resizing uploaded image ads

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# 3
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It was only an "Image Ad". I don't like the way the responsive ads look, so I don't use it. 

 

Currently Adwords is resizing "Image Ads", in a different way than responsive ads. Any assistance on why they are doing that would be helpful and how to get them to stop.