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Random telephone number

[ Edited ]
Not applicable
# 1
Not applicable

 

Hello - my account for Q Scaffolding has a random number next to it. It isn't in my ad extensions nor is it a number on the ad itself. Where has this come from and how do I remove it?

 

https://drive.google.com/file/d/0B9DWN1TLK5drcmdIRzdqN3cwbEk/view?usp=sharing

 

Thanks!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Lakatos (Top Contributor)
October 2016

Random telephone number

[ Edited ]
Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hey,

 

So if you are using a Call Extension and have you "Call Reporting" Enabled. Google will automatically put one of their forwarding numbers into the ad. This allows you and Google to track the calls back to the ads and keywords. 

 

Previously this was called "Use Google Forwarding Number"

 

If you don't want a different number showing, you can disable this by editing your call extension and selecting "Off"

 Call Reporting.JPG

View solution in original post

Marked as Best Answer.
Solution
Accepted by Lakatos (Top Contributor)
October 2016

Random telephone number

[ Edited ]
Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hey,

 

So if you are using a Call Extension and have you "Call Reporting" Enabled. Google will automatically put one of their forwarding numbers into the ad. This allows you and Google to track the calls back to the ads and keywords. 

 

Previously this was called "Use Google Forwarding Number"

 

If you don't want a different number showing, you can disable this by editing your call extension and selecting "Off"

 Call Reporting.JPG

Random telephone number

Top Contributor
# 3
Top Contributor

Hi guys,

 

Just adding a help page:

 

***   About call extensions   ***

https://support.google.com/adwords/answer/2453991?hl=en

"Easy conversion tracking: You can count calls as conversions by simply turning on call reporting in your account. Available on the Search Network only, call reporting uses Google forwarding numbers to give you detailed conversion information."

 

Best,

Lakatos