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Promo code not valid

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have one problem with my promo code. I'm writing from Ukraine and i had problem with our Google assistant. When i registered my Ad account i recieved email with promo code and there was bonus with promo code about 70 dollars. But when i tryed to use it system notified that it's not valid. I've contacted Google and they just told me that google's marketing were just wrong in conditioins that were sent me in email, and promo code espired one month before. And they couldn't do anything. Can you please help me to solve this problem with Central office Google? 

1 Expert replyverified_user

Promo code not valid

Top Contributor
# 2
Top Contributor

Hi @Константин Л,

 

Unfortunately, we cannot override Google's actions with this. We are a peer-to-peer public help community and have no authority over them. If the promo code conditions were not met, such as the AdWords account being older than 30 days... there is nothing anyone can do as the system will not accept a code no matter what.

 

Kind Regards,

 

James 

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