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Please Help Log In

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently updated my security settings and now every time I log in I get a phone call with a verification code to enter.  Each time I check the box the says "Don't request codes from this computer"  Next time I log in I get the phone call again.  How can I change my settings to eliminate the phone calls?


1 Expert replyverified_user
Marked as Best Answer.
Accepted by Theresa_Zook (Top Contributor Alumni)
September 2015

Re: Please Help Log In

Google Employee
# 2
Google Employee

Hi Jim,


Thanks for your question. First, I would try to clear your cache and cookies for a significant amount of time. Then I would try to check the box again. 


Let me know if that doesn't work and then we can try something else. 

Re: Please Help Log In

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your quick response. I'll give this a try and let you know.