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New account setup

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# 1
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Here is an email from Thomas who is the tech guy at Lexington gruppe that was forwarded to me. I am thier customer and I would also like to know when Google is going to fix the issue. Thanks

Hi Thomas,

Thanks for calling Adwords support today!  I am sorry for the continued error you were having while trying to complete the billing form of payment during new account setup.  After further investigation, I've determined that this issue is related to a technical issue we are having with our system.  Our team is working to resolve the issue as quickly as we can and we hope to have the issue remedied soon.

Greg H.
1 Expert replyverified_user

Re: New account setup

Top Contributor
# 2
Top Contributor
Hi Mary,
This is a peer to peer forum and we don't have access to your account.
I'd suggest following up with the support rep that you or Greg was dealing with for more information.

Technical issues on the Google end are usually resolved very quickly but speak to support about it directly and they'll be able to offer more details on an ETA.