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My mobile install app advertisement is not visible to the audience

[ Edited ]
Visitor ✭ ✭ ✭
# 1
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Hi all, my name's Dan.

 

I'm working in an app developing company and they decided to launch Adwords campaigns around the world.

 

I used Search network only - mobile install app method and linked the app with campaigns. And yet my campaigns are all up and running, Adwords system is indicating that my ads are not reaching to the audiences. However, while I tested the ad out on Google play, I was able to see the ad perfectly.

 

how can I solve this problem?

no ad.PNG

 

 

1 Expert replyverified_user

My mobile install app advertisement is not visible to the audience

Top Contributor
# 2
Top Contributor

Hi there. 

The ad diagnostic tool inside the AdWords UI can take a few mins to hours to update to a "live" state. 

So this should be resolved for you now. Can you confirm?