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My adwords suspended due to suspicious payment activity

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My adwords suspended due to suspicious payment activity. I contacted google and provided payment information,=. They emailed me to provide more docs where my name and account details are clearly mentioned with available funds.
I replied email and sent that details. But its been more than 24 hours I did not get any email from them or any kind of confirmation they have got email.
Is that okay i replied email or I had to fill form again?

1 Expert replyverified_user

My adwords suspended due to suspicious payment activity

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi @jack x,

 

Welcome to the Google Advertiser Community.

 

I will advise you wait for another 24 hours before replying the email if you are yet to get any response. They will inform you if you would need to fill the form again.

 

All the best.

 

Cheers,

Taslim

My adwords suspended due to suspicious payment activity

Top Contributor
# 3
Top Contributor

Have you filled in this form?


https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

My adwords suspended due to suspicious payment activity

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Yes I did. I provided my all details and then the emailed me to provide these

Make sure the image shows the following:
1. The balance of the bank account
2. The line items showing the payments made to Google
3. The bank account holder's name as it appears on the bank account

 

I replied to this email and its been more than 36 hours I got no response.