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My adwords account got suspended without any notice.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I logged in to my adwords account and I got this message:

"Your account is suspended - We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies. Learn more"

 

My ads have been running for months without any issue. I had no website being flagged due to policy violation.

I looked at all my ads and it says "Approved". I have not received any email about any ad being suspended nor have I received any email about my account being suspended.

Is there any other reason the account could be suspended?

 

EDIT:
I filled the appeals form and I got this message:

Thanks for your continued patience during this process. Our specialists have re-reviewed the account and confirmed that it is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension.

What does that mean? My ads haven't even been flagged. My account got flagged directly.

2 Expert replyverified_user

My adwords account got suspended without any notice.

Top Contributor
# 2
Top Contributor

Hi Sushma,

 

Double-check your emails, you will have received a notice with the appropriate policy violated at some stage.

 

Also, if you share your site URL, someone here might be able to give you an insight into what is wrong.

 

My adwords account got suspended without any notice.

Top Contributor
# 3
Top Contributor

An  account  which had been suspended due to repeated  violations and in addition was reviewed again, nothing much can be done at this point. Google will not un-suspend the account.

Sorry.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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My adwords account got suspended without any notice.

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks for your responses.

Actually my ads did not violate any terms and conditions but my son just told me that he was running an adwords account in the same PC and was using my bank account to make payments for ads as he wanted to learn SEM. The billing address he used was also my current house address which I am using in my account. His ad account was suspended and he has not resolved that issue after that since he started working for a company and did not need the account. But this was 2 years back. 

 

How do I proceed with this issue? 

 

Can I re appeal with this info? Does anyone know how to resolve this type of issue?