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My Adwords is suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is suspended. Even I already totally change the whole content of the site. Delete all old ads. I already ask for review several times but it seems they not see at all instead just keep sending the same email everytime. Can anybody please help how to deal with this situation?

2 Expert replyverified_user

Re: My Adwords is suspended

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

 Hi Daniel,

 

You can know about the suspended account reasons here:

 

https://www.en.advertisercommunity.com/t5/AdWords-Account-Issues/My-account-suspended-for-billing-pr...

 

You can fill the following form to get your suspended account reviewed by Google specialist:

 

https://support.google.com/adwords/contact/pf_suspended

 

In case you don't get any reply from the Google team, you can contact them using the following link:

 

https://support.google.com/adwords/answer/8206?hl=en

 

 

Hope it helps !!

Re: My Adwords is suspended

Top Contributor
# 3
Top Contributor

Hi there;
What was the reason for suspension mentioned in the email received from Google? (Look for this email - it is the key for understanding the issue)
Please share the URL of the site suspended.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My Adwords is suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Deepak,
Thanks for replying. I already fill the form that you give link several times. But every time I ask for reviewed it get back to me with the exactly same email says

Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

As mentioned in our previous email, you've submitted ads that violate our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. For more information about suspended accounts, please see http://support.google.com/adwordspolicy/bin/answer.py?hl=en&answer=164786

For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/select/tsandcsfinder. To learn more about AdWords policies, including our suspension policies, you can review our advertising policies at http://support.google.com/adwordspolicy?hl=en

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at http://support.google.com/adwords/bin/answer.py?hl=en&answer=1703646

If you believe that you meet all of the above requirements and want to make an appeal, please fill out the following form: http://support.google.com/adwords/bin/request.py?contact_type=policy_suspended

Please be aware that we can't process your request unless our policy guidelines and terms and conditions are met.

We appreciate your cooperation.

Sincerely,
The Google AdWords Team

Sincerely,

The Google AdWords Team

And I don't know what to do I've been 4 times doing the same things and they reply the same thing

Re: My Adwords is suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi There too,
My previous shop is an online store that is more like ebay that anybody can open store and sell anything. And google suspect that some of my member is selling counterfeit item. But, The web doesn't work well.
I then try to make new site that reviewing movie, gadget, travel destination, food, etc.
That's why I request google to review again my site. Because it's already totally new thing.

My site is http://www.pepaya.com/
and it's in Indonesian language..

Hope you can help..
Thanks

Re: My Adwords is suspended

Top Contributor
# 6
Top Contributor

>>"As mentioned in our previous email, you've submitted ads that violate our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended,

You had a severe Policy violation. Hence the account will not be reinstated;

Sorry;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My Adwords is suspended

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
So what should I do? Can I create new account? Because I have change all the content? or the site is already blacklisted and never ever be recover again?

Re: My Adwords is suspended

[ Edited ]
Top Contributor
# 8
Top Contributor

generally, the original site, original ads, and original account,
would need to be fixed and conform to all google's policies --
deleting content, deleting ads, starting a new site, or opening
a new account, are not consider fixes.

any new account or new website or new ads will likely be suspended --
until and unless the original site, ad, and account are all completely fixed.

as an aside, for a marketplace website, the marketplace is responsible
for all marketplace-sellers, and usually extensive and robust screening
must be put in place to block users from submitting inventory or content
that violates any google policy -- any one serious violation by any one
seller can result in the permanent suspension of the entire marketplace
and the advertiser.

about the only other likely course would be to
consider other ways to advertise, without google.