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My AdWords Account Is Suspended

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

my ad words account was working very well my campaign was approved i didn't do any thing wrong but today i tried to check my account and i got this message

 

(Your account is suspended - We've identified suspicious behavior in the payment activity of this or your other ad Words accounts)

 

so i emailed google ad words team to see what happened and they email me

 

(Thank you for writing in. While reviewing your account, our specialists identified suspicious behavior in the payment activity of this or your other ad Words accounts. To help prevent any unauthorized activity, we suspended your ad Words accounts.

For information on the terms associated with ad Words account use, please review our Terms and Conditions at  https://www.adwords.google.com/select/tsandcsfinder 

If you believe that you meet all of our Terms and Conditions and would like to appeal the suspension of your account, please fill in the following form: 
https://support.google.com/adwords/contact/pf_suspended

 

i filled the form and submited then i got this email

 

(Thank you for submitting your verification information. Unfortunately, in an effort to protect our users, your Google Payments account will remain closed due to potential unusual or suspicious activity. It is our policy to not discuss the specific reasons for an account closure.

Please note that per the Google Payments Terms of Service, we reserve the right to change, suspend or discontinue any aspect of the Services at any time, including availability of the Services or any Service feature, without notice and without liability.)

 

so what can i do now to get my account active plz help

 

thanx a lot.

1 Expert replyverified_user

My AdWords Account Is Suspended

Top Contributor
# 2
Top Contributor

Hi @Saif Khalifa,

 

Hi,

 

As a peer-to-peer help community, we are not able to see or access any accounts or personal information. When a Google AdWords Account is suspended, they send a email with specifics outlined in it. What they say supersedes anything anyone here can do. We are all under them. I am sorry there is nothing we can do as they are telling you it is done and they are not releasing anything more. 

 

You can use this help file to learn more about account suspensions. If we can answer any specific questions, please do let us know. 

 

All the Best,

 

James

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