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My Account has been suspended for unknown reasons

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# 1
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My Google Adowords account has been suspended for an unknown reason.

I am getting the following message  when I open my Adwords account


Your account is suspended - We've suspended this AdWords account and all related accounts due to activity that violates our Terms & Conditions. Learn more


As per Google instruction, I submitted id documents to solve this issue. But still not released the suspension.

I am fed up.


My question is

1. If i delete my current adwords account and create new one adding same credit card details for billing, will it work?

3. what will happen to my credit i paid to Google already for a month in the current account? 


Please help me.

Thanks in advance





1 Expert replyverified_user

Re: My Account has been suspended for unknown reasons

Top Contributor
# 2
Top Contributor

@faadi r;

The advertiser is the one suspended -Not the account. So until the issue is resolved, any  account you open will be instantly suspended,

Deleting the account will not resolve the issue. You MUST fix the violation of the existing account;

Not sure I understand about the credit, have you pre-paid Google?


Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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