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I've got the message "Your account is suspended because your billing information can't be verified".

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Please help to resolve the suspended account "Your account is suspended because your billing information can't be verified" what need to be done ? I've updated my information & add another payment method but the situation remain the same. Google Support can't help me beside directing me towards their policy pages.

1 Expert replyverified_user

I've got the message "Your account is suspended because your billing information can't be verified".

Top Contributor
# 2
Top Contributor

Hello,

 

This is unfortunate. Did you try sending an email to AdWords support on this particular issue? Response could be delayed due to holidays season.

 

Pankaj 

I've got the message "Your account is suspended because your billing information can't be verified".

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have already made several attempts to contact with Google Support via Chat & Email but i got only generic replies not specific to my issue and they don't bother to share a reason to help us resolve the issue. its just getting annoyed.