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I created adword account by mistake. Want to cancel it.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone

I created a new AdWords account by mistake. There are 4 steps to accomplish creating the account and your ad. I'm still in the second step which is "Your ad".

There's no way to go back and cancel the whole thing.

I don't have any campaigns or anything involved, hadn't started yet.
So now, the new account is created and I'm stuck.

Can't go back. Don't want to move forward.


Please advise.

Thank you,

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Cornelia E
April 2016

Re: I created adword account by mistake. Want to cancel it.

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆

Hi @Cornelia E

 

This issue is coming up many times, especially on the Billing setup where people opening the account don't want to setup the billing at that time.
Here is the answer and link I posted a couple of times:

"
This is a tricky situation.

If you didn't skip the guided setup in the first place, you have to complete the setup, including Billing.
Check this link, for visual and detailed explanation:
http://liviah.com/2014/07/adwords-without-a-credit-card/

"
 

View solution in original post

Re: I created adword account by mistake. Want to cancel it.

Rising Star
# 2
Rising Star
Hi Cornelia E,

You can proceed with on screen instructions if you'd like to create the campaign and start advertising. However, if you don't wish to, you can leave the page. Your AdWords account wouldn't be active unless you create the first campaign and set up billing details.

Hope that helps!
Sumanth Sridhar
Marked as Best Answer.
Solution
Accepted by topic author Cornelia E
April 2016

Re: I created adword account by mistake. Want to cancel it.

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆

Hi @Cornelia E

 

This issue is coming up many times, especially on the Billing setup where people opening the account don't want to setup the billing at that time.
Here is the answer and link I posted a couple of times:

"
This is a tricky situation.

If you didn't skip the guided setup in the first place, you have to complete the setup, including Billing.
Check this link, for visual and detailed explanation:
http://liviah.com/2014/07/adwords-without-a-credit-card/

"
 

Re: I created adword account by mistake. Want to cancel it.

[ Edited ]
Top Contributor
# 4
Top Contributor

@Arik;

Please refrain from linking to resources by 3rd parties

 

We strive to keep all resources / content, either by Google or endorsed by Google. The reasons are:

Keeping this community a professional  arena, with no promotional content.  (A  rule that all Google's support forums follow)

If  external content is  found  with mistake(s), we cannot fix it, while  content in resources controlled / endorsed by Google can be amended / corrected. 

Thank you.

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: I created adword account by mistake. Want to cancel it.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks @Arik. What you explained and the article make sense. Got my answer.

Bye

Re: I created adword account by mistake. Want to cancel it.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Cornelia,

 

I was in the same situatio as you. If you don't want to proceed with entering your card details and completing the accountt creation process, you can just call Google's free customer service number and asking them to cancel it for you. It only took me about 5 minutes.