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I cannot create a campaign

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have administrative access to this account with Customer ID X. I wanted to create a campaign for him but his account is not listed in my accounts list. Trying to add his ID will result in an error message of "You already manage this account". What do have to do to create my campaign?

Somebody please help.

-Newbie

I cannot create a campaign

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi @JLBR

 

Can you confirm that you accepted the invitation for administration access and it is not pending on either side? 

You can check it by going through 'Account Settings' > 'Account Access'


Regards