2.4K members online now
For issues or questions regarding logging in, account access, or account security
Guide Me

I cannot access account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I type in my username, it just tells me the email address is already in use.

How do I log into an existing account?

1 Expert replyverified_user
Marked as Best Answer.
Accepted by MosheTLV (Top Contributor)
October 2015

Re: I cannot access account

Community Manager
# 2
Community Manager

Hi Lori,
You'll want to log into the account at, and sign in with this email address:


Screen Shot 2015-10-07 at 15.42.20.png


If you don't remember your password, you can head over to this link to change it: