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How to gain access to analytics/adword account that a third party has control of?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A previous third party created an analytics/adword account for our company a few years ago. They are no longer associated with our company. We have asked them to provide us with administrative access and they will only do that if we pay for it.

We have created a new (second) analytics/adword account that we have control of now, but we want to close the access of the third party on the original account. Is there any way to do this?

Is there anyway that we can have the account redirected to us, the business owners?

1 Expert replyverified_user

How to gain access to analytics/adword account that a third party has control of?

Top Contributor
# 2
Top Contributor

Hi Michele,

 

 

Please read through Google's third-party policy:
https://support.google.com/adwordspolicy/answer/6086450

 

If you feel they are not complying, at the very bottom is a link for you to report them to Google.

 

You could also point out the policy to the third party in question and ask them to abide by it, or you could take further action.